HD Assistant — AI Receptionist
Never Miss Another
Call, Order, or Booking.
HD Assistant is an AI receptionist that answers your phone and website chat 24/7 — taking orders, handling booking requests, and answering customer questions the way your best employee would.
Try it right now — ask our assistant anything.
Every missed call is a missed sale.
Customers call while you're slammed, after you close, or while your team is helping someone else. Most won't leave a voicemail — they'll just call the next business on the list. Hiring more front-desk staff is expensive, and it still doesn't cover nights and weekends.
Meet your always-on front desk.
HD Assistant answers instantly on the phone and on your website, knows your business inside and out, and plugs into the systems you already use — so orders and requests land where your team already works.
What HD Assistant Does
One assistant, every channel
Answers Your Phone
A natural-sounding voice agent picks up every call — during the dinner rush, after hours, and on holidays. No hold music, no voicemail.
Chats on Your Website
Embed it on any site with one line of code, including a WordPress plugin. Visitors can type or talk to it live with their mic.
Takes Orders
Places pickup orders straight into your POS or online store — like Clover and WooCommerce — with modifiers, totals, and payment links.
Handles Bookings
Answers service and availability questions and captures appointment and reservation requests so your calendar stays full.
Knows Your Business
Trained on your menu, services, prices, hours, and FAQs. It knows when you're closed and won't make things up.
Keeps You in the Loop
Get notified about new orders and requests, and receive conversation transcripts by email so you see what customers are asking.
Works with the systems you already use
Clover · WooCommerce · WordPress · Vagaro · Your existing phone number · and more
Don't see your system? We build new integrations as our clients need them — just ask.
Live in Days, Not Months
We handle the setup
Tell us about your business
A short onboarding covering your services, menu or price list, hours, and how you want calls and orders handled.
We train and connect it
We build your assistant's knowledge and connect it to your POS, online store, or booking system and your phone line.
Go live on phone and web
Forward your calls and add the chat to your website. We monitor and fine-tune it as real customers use it.
Built for Busy Local Businesses
Industry-ready out of the box
Restaurants & Cafes
On a busy Friday night nobody has time to read the menu over the phone. Callers wait on hold, hang up, and order somewhere else. Hiring another person just to answer the phone is expensive — and still doesn't cover after-hours calls.
- Phone and web takeout orders sent directly to your POS
- Menu, ingredient, and allergen questions
- Hours, location, and catering inquiries
- Pay-at-pickup or text-to-pay payment links
Salons, Spas & Wellness
When you're with a client, calls go to voicemail and new clients book with whoever picks up first. After hours, questions about services, pricing, and availability go unanswered until the next morning.
- Service, pricing, and package questions
- Live availability lookup from your booking system
- Appointment requests captured 24/7
- Consistent answers to policy and prep questions
Service & Professional Businesses
Most callers who reach voicemail don't leave a message — they call the next business on the list. Every missed call is a lost job, and returning calls hours later means many of those leads have already hired someone else.
- Qualifies new leads and collects their details
- Answers common questions about your services
- Routes urgent requests to you right away
- Full transcripts of every conversation
Real Businesses, Real Calls
Client case studies
Tu's Kitchen · Broomfield, Colorado
Busy phone lines answered, and phone orders sent straight into Clover
350+ customer calls answered
Read the case studyCôNu's Corner · Denver, Colorado
Phone and website orders for a busy bánh mì deli, by menu number
130+ customer conversations handled
Read the case studyFrequently Asked Questions
About HD Assistant
What is HD Assistant?
HD Assistant is an AI receptionist made by HD International. It answers your business's phone calls and website chat 24/7 — taking orders, handling booking requests, and answering customer questions about your menu, services, prices, and hours.
Can HD Assistant answer my business's phone calls?
Yes. You keep your existing phone number and forward calls to HD Assistant, all the time or only when you're busy or closed. A natural-sounding voice agent picks up every call, so customers never hit voicemail.
What systems does HD Assistant work with?
HD Assistant works with the systems you already use — current examples include Clover, WooCommerce, WordPress, Vagaro, and restaurant POS systems. We build new integrations as our clients need them, so if you don't see your system, just ask.
How long does it take to set up?
Most businesses go live in days. HD International handles onboarding, training the assistant on your business, connecting your systems, and setting up your phone line and website chat. We keep fine-tuning it as real customers use it.
Will the AI make things up?
HD Assistant is trained on your business's own information — menu, services, prices, hours, and policies — and is designed to answer only from it. When a request falls outside what it knows, it passes the details to your team instead of guessing.
Does HD Assistant speak other languages?
Yes. HD Assistant responds in the customer's language, including Spanish and Vietnamese, and switches automatically if the customer changes languages mid-conversation.
Can I see what customers are asking?
Yes. You're notified about new orders and requests, and you can receive a transcript of every conversation by email so you always know what customers are asking for.
How much does HD Assistant cost?
Pricing is tailored to what you need the AI to handle — for example phone answering, online ordering, or bookings. Tell our assistant on this page what you need and we'll follow up with pricing within one business day.
Cover every hour for less than a part-timer.
A front-desk hire works 40 hours a week. HD Assistant works all 168 — and handles every caller at once, even when ten people call in the same minute. Let's map out what it could do for your business.
Other Services We Offer
Comprehensive Business Solutions
Web, Mobile & SaaS
Custom cross-platform design, headless CMS/e-commerce architectures, and bespoke web apps.
Systems Integration
Seamless API integrations, middleware development, and Cross-Platform Data Mapping (ETL, CDPs).
Martech Optimization
Scaling CRM and marketing automation instances (HubSpot, Salesforce) with custom objects, workflows, and optimized properties.
Custom AI & Automation
Custom AI agents and automated workflows built around your unique business processes.
Commerce
Full-scale eCommerce implementation (Shopify, WooCommerce) with live inventory and customer syncing.
Marketing & Management Support
Speed optimization, Git-based ongoing site maintenance, SEO tech support, and digital strategy.